How it works
From sign-up to your first delivered SMS
Everything happens online. Here is the whole journey, including the two steps where a person at LundoSMS checks your work.
The journey, step by step
- 1 Instant
Create your account
Register as an individual or a business, then verify your email address and phone number with a one-time code.
- 2 Reviewed by our team
Complete your organisation profile
Add your business name, contact details and, where needed, a tax number and compliance documents. You can look around and buy credits while this is pending, but sending needs an active account.
- 3 Reviewed by our team
Register your sender ID
Choose the name recipients will see (up to 11 letters and digits) and upload supporting documents. Our team reviews it and, where the networks require it, submits it for approval. Only approved sender IDs can send.
- 4 Instant with mobile money
Buy SMS credits
Pick a quantity or a bundle, see the VAT-inclusive total, and pay by mobile money, bank deposit, Mixx by Yas or Lipa Namba. Credits are added once the payment is confirmed.
- 5 Instant
Send your first message
Use the web composer, the REST API or an SMPP bind. The composer shows segments and credits first; the API and SMPP apply the same rules, so a message costs the same whichever way you send it.
- 6 Instant
Track delivery and report
Follow each message from queued to delivered in the dashboard, receive the same updates by webhook or SMPP, and export reports for your records.
Delivery
What happens after you press send
Every message has its own status. We only say "delivered" when the recipient's phone has confirmed it.
- Queued
We have accepted the message and set the credits aside. It is waiting for its turn.
- Sent to network
The mobile operator has accepted the message. This is not yet a delivery.
- Delivered
The recipient's phone confirmed receipt.
- Not delivered
The message could not be delivered — for example the phone was off for too long, the number is invalid or the operator rejected it.
Some receipts arrive late, and a few never arrive. A late receipt updates the message automatically; a missing one is marked unknown after a waiting period.
How credits are used
When you send, the credits are set aside immediately so two campaigns can never spend the same credits. They are used once the operator accepts each message, and released if a message is cancelled or rejected before it is sent.
Ready to reach every phone in Tanzania?
Create your account, register your sender name and send your first message today. Buy the SMS credits you need — they never expire.
Prepaid credits only. Prices in TZS, VAT included.